More than 3 billion individuals around the world were completely disconnected from their digital routines for more than seven hours on October 4, 2021, in what was the largest social media blackout we’ve ever seen. For many, the issue went beyond simply missing their friends’ and family’s activities and being unable to use WhatsApp, Facebook, and Instagram.
This ” Digital Blackout ” meant the loss of communication in their firms, the inability to communicate vital messages, and eventually, incalculable losses in management and production for tens of thousands of people, if not hundreds of thousands.
The first lesson to be learned from this unexpected global scale is that no technology behemoth is impervious to failure. Anyone, at any time, can have their service interrupted, affecting thousands, if not millions, of people.
As a result, the second lesson is that a diversified technology architecture must be established in order to preserve the operation and normal flow of communication, information, and data within a company, allowing for the development of contingency plans capable of ensuring business continuity.
Currently, the most generally used and recommended technical architectural model at the business level to prevent this type of crucial complexity is the Hybrid Cloud, in which one or more Public Cloud providers interact with the infrastructure deployed locally in the organization. (on-premise), which may entail the use of Data Centers and Private Clouds.
The operation of the applications can migrate between the multiple infrastructures in this design, allowing the loads to be spread and operational continuity to be guaranteed with the least possible lag in the case of a contingency.
Clearly, the advantages of moving data and apps to the cloud are numerous, but they are not infallible, and risk reduction requires diversification, just as it does in financial concerns. This logic holds true in the IT industry as well.
If I were to give three recommendations for creating the IT architecture on which the business operation and important processes will be built, the first would be to diversify the risk of possible failures by allowing applications and data to flow fluidly and permanently between other platforms. This will help to ensure operational continuity in as many scenarios as possible, ranging from natural disasters to cyberattacks, human errors, and so on.
The second goal is to protect a company’s digital capital, or data. You must always maintain control over the information, whether retrieving, replicating, extracting, or processing it at any time. For the running of our organization, it is not advisable to rely entirely on external technology.
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Meanwhile, the third advice is that, in addition to diversifying process operation and preserving data control at all times, a protection and recovery system that can be accessed quickly to restart the system will always be required. This should not be viewed as a high-security safe with so many complexity to access that recovering what has been saved is extremely sluggish, but rather as a continuous protection solution that provides for speedy recovery in the event of an emergency.
Finally, hybrid architectures are now possible, allowing services and business operations to run without interruption. Adopting them is a forward-thinking, responsible, and, in the long run, cost-effective move.