Artificial intelligence (AI) provokes a wide range of reactions when it is brought up. Some are ecstatic about the prospects, while others are cautious and doubtful.
AI is already being used to solve a variety of contemporary issues. AI is improving the quality of our lives in a variety of ways, from medical to marketing to productivity and beyond.
Can AI, on the other hand, make humans happier? Let’s take a look at what the study has to say.
Table of Contents
- 1 How “happiness tech” is improving employee satisfaction and the bottom line of businesses.
- 2 Humans need personal connection to thrive. Can robots fill that void?
- 3 Are AI bots the way of the future? Is that what they should be?
- 4 Emerging trends in AI technology
- 5 Artificial intelligence is here to stay, and it has the potential to improve our lives.
Dr. Yano has been working on the idea of using artificial intelligence to evaluate pleasure since 2006. Hitachi designed customized badges for individuals to wear that track activity patterns under his direction. The data from these badges is then compared to a user’s subjective happiness reports as well as objective data such as schedules and emails.
This mixture of data enabled for precise tracking of activities, events, and interactions linked to high levels of happiness. Dr. Yano even went so far as to design an app that gives staff individualized “happy recommendations” based on the information gathered. The app concept has been tested with over 4,000 users in a variety of settings.
There are other comparable apps available for download right now. This means that anyone can experiment with AI.
Increasing employee happiness benefits businesses as well. Companies may track what’s known as “psychological capital,” a term established by professor Fred Luthans, using AI technology. Aiding employees in improving their grades not only makes them happier, but it also boosts productivity and profits for businesses.
But what if AI could be used to make us happier outside of the workplace? Technology that promotes happiness has a place in our personal lives as well.
Humans need personal connection to thrive. Can robots fill that void?
The significance of personal connection was emphasized prominently throughout the lockdown. Simultaneously, the importance of AI and associated technologies was emphasized. We’ve relied on technology to keep the world functioning and keep us connected to our friends and family.
We rely on technology to keep us healthy and happy as well. Indeed, without “happy technologies” such as video chats, entertainment, telemedicine, and internet conferencing, we would live in a world that was extremely fragmented and psychologically difficult to tolerate.
Are AI bots the way of the future? Is that what they should be?
Socialization is one component of AI that has been critical to many people’s mental health during the pandemic. When we’re lonely, chatbots and interactive robots have been able to meet at least a portion of our demand for cognitive interaction.
Mitsuku is an example of this. Mitsuku is the most popular English-language chatbot in the world, having won the coveted Loebner Prize five times (an annual Turing Test competition). It focuses on involvement and can hold natural-feeling discussions.
“Mitsuku doesn’t profess to be able to replace a real person,” explains its creator, Steve Worswick, “but she’s always available if somebody needs her, instead of talking to the four walls.” This demonstrates a grasp of the AI bot’s utility.
The charming Cozmo robot is another example of positive human-AI interactions. Cozmo is a small AI-powered robot with a growing collection of skills and abilities dependent on human interactions. It can recognize faces, learn names, and convey various emotions through facial expressions. Again, it’s not meant to take the place of human connections, but rather to enhance them as necessary.
In these situations, the question remains whether humans should rely on technology for communication to such an extent. The idea of forming human-like connections with AI has both advantages and disadvantages.
The fact that these robots are always ready is an obvious advantage. They are never sleeping, busy, or in a bad mood, allowing them to provide psychological assistance to others who are lonely. In a similar vein, artificial intelligence can track changes in a person’s behavior and speech patterns and alert loved ones if alterations are detected. People on the autistic spectrum and those with communication impairments may benefit from AI partnerships. Robots are never annoyed or upset, and they never get tired of answering inquiries or responding to speech practice.
However, AI is a two-edged sword. A person’s ability to connect meaningfully with real-world people may be harmed if they place too much dependence on AI avatars for social interaction. AI interactions provide a sense of security and predictability. This can impair a person’s capacity to deal with unpredictable and emotional human encounters in some instances.
In general, I feel AI is a useful tool for keeping people linked. It can even contribute to a person’s happiness by providing human-like relationships in times of need.
Emerging trends in AI technology
Finding a reliable, discrete approach to assess employees’ day-to-day activities in order to boost productivity and engagement is a challenge that the business sector has been working on for years. Because research clearly links happiness to improved performance, this trend of tracking and enhancing employee happiness has gained traction.
AI is being used for robotic process automation (RPA) and content intelligence as a result of this development. Because they take over many of the tedious, repetitive jobs that people despise, these new technologies provide more freedom and chances for creative problem-solving at work.
According to Juniper Research, these new digital trends in the financial sector will expand by 400 percent, from $200 million in 2018 to $1.2 billion in 2023. RPA is undeniably a trend that is here to stay.
The banking sector, too, is benefiting from AI. Employees can better manage data flow with the help of intelligent information processing technology. It is also being used by financial organizations to streamline routine activities such as account opening, loan issuance, technical support, and data analysis. Employee contentment improves as a result of such a significant gain in efficiency, which lowers turnover rates and attracts top talent.
Another development that has piqued the interest of the corporate community is the use of artificial intelligence (AI) to identify critical information about employees. The correct technology can assist managers identify which employees are excellent, inventive leadership candidates as well as those that need to develop or are a hindrance to overall productivity.
Artificial intelligence is here to stay, and it has the potential to improve our lives.
Artificial intelligence is rapidly becoming a necessary part of our daily life. AI can make us happier and healthier humans, from Alexa and Siri to Mitsuku and Cozmo.
AI is already a major component of a long-term strategy to help employees feel better and more engaged at work from a business aspect. I believe artificial intelligence will play a far larger role in organizations in the near future, whether through mood tracking or simply freeing humans from tedious work.
Is artificial intelligence making humans happier? That’s how it appears. AI technology will continue to increase our happiness and quality of life as we continue to push the boundaries of what artificial intelligence can achieve for our society.